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Help Center

For Merchants

We are serious about support.

Your success is our top priority and we want to ensure you have the support from our team to make that possible.

Please use the guides and articles below to learn about the Gift Local platform's capabilities and best practices. But if you ever have any questions - don't hesitate to email us at team@giftlocal.com or ask us a question on chat.

Getting Started Guide

How to set up your GiftLocal dashboard for use

Run an Outbound Email Campaign

How to run an outbound email campaign using our Campaigns feature.

Run an Outbound SMS Campaign

How to run an outbound SMS campaign using our Campaigns feature.

Run an Inbound SMS Campaign

How to run an inbound SMS campaign using our Campaigns feature.

Run a Digital Ad Campaign

How to run a Digital Ad campaign using our Campaigns feature.

Run a Physical Display Ad Campaign

How to run a Physical Display Ad campaign using our Campaigns feature.

Run a Radio and Television Ad Campaign

How to run a Radio and Television Ad campaign using our Campaigns feature.

Create Your Online Store

With GiftLocal.Com easily create your online store and the URL that you will use to plug into your website.

For Merchants: How to Redeem a Gift Card

This article will show you how to redeem a gift card from your merchant dashboard

Guide to Bonus Gifting

Using Bonus Gifts to reward your loyal customers and generate more covers.

How to Use Quick Gift Feature

This article will show you how to send quick gifts

How To Register Your Business

A guide to getting you registered for single or multi location businesses.

Transaction Lifecycle

An overview of how GiftLocal gift cards are purchased and redeemed.

Sell Gift Cards from All Online Channels!

Sell gift cards from your website, Facebook, Yelp and more

How to Add or Edit your Banking Info

This article will show you how to add your bank account to your merchant dashboard

How to Add a Location to your Account

This article will show you how to add a new business location to your GiftLocal platform

How to Add a New User

This article will show you how to add an employee as a user to access your GiftLocal dashboard

How to View your Reports

This article will show you how to access reporting within your GiftLocal dashboard